Varsity Plaza, doing business as QueOpinas ("we," "us," "our"), is committed to respecting the privacy of users of QueOpinas.com ("Website") or our online surveys, including eligibility surveys ("Surveys") (the Website and the Surveys together, the "Service"). The purpose of this Privacy Policy is to help you understand what information we collect when you use the Service, how we use that information, and when and with whom we may share it.
This Privacy Policy applies regardless of the device used to access the Services (for example, personal computer, mobile device, consumer electronic device), and to your use of both the public areas of our Service and any restricted sections. Before submitting any information through the Service, please review this Privacy Policy. By using any part of the Service, including becoming a panelist or taking surveys online, you agree to the collection, use, disclosure, and sharing of information as described in this Privacy Policy. We may update this Privacy Policy from time to time. You should check this page for updates. Continued use of the Service constitutes your agreement to the updated Privacy Policy.
Information We Collect
Information You Provide Directly
We may collect your information during your use of or access to the Service, including when you:
The information you provide directly may include, but is not limited to: name, email address, username, password, survey response information, mailing address, and phone number (optional). We may also collect and retain Social Security Numbers as necessary solely for tax reporting purposes for any user whose points and rewards exceed $600 per year.
Survey responses and other submissions. If you participate in surveys on the Service or apply to participate in such surveys, we may request certain information from you. Participation in these surveys is entirely voluntary, and you may choose whether or not to disclose this information. The requested information may typically include background/demographic details such as zip code, age, consumer habits, hobbies, interests, employment status, and product ownership ("background/demographic information"), as well as survey responses to questions and topics of interest to us and our clients ("response information"). We also collect any information you provide when submitting an online form or contacting us by email or postal mail.
Information Collected Automatically
Device and Usage Information
When you use our Service, we may automatically collect and analyze certain information about the devices you use to access the Service and your activity on the Service, including your IP address; geolocation information; unique device identifiers; URLs visited; date, time, and duration of visits to pages on the Service; browser and platform information (e.g., browser types, operating system); (some of this information is referred to as "Log File Information"); account activity (e.g., number of entries); and data viewed or clicked (e.g., user interface elements, links).
Cookies and Other Identification Technologies
From time to time, we may collect data about your use of the Service through the "cookies" feature of mainstream browser applications — a small text file placed on your computer when you visit a website that allows us to recognize your device. We may also collect or use other identification technologies such as clear gifs ("trackers"), session ID identifiers, or similar technologies. We may use cookies and other identification technologies to monitor your use of the Service, recognize you during visits or surveys, help us identify useful versus underperforming parts of the Service, collect and analyze statistical information (e.g., date and time of visits to our Website), store your settings, conduct analytics, and manage the Service. You may choose whether to accept cookies by adjusting your browser settings. However, if you choose to disable cookies, your survey responses will not be tracked and you will not receive the associated points or rewards, and your experience with the Service may otherwise be significantly diminished. We may offer you the opportunity to participate in surveys that require additional cookies or identification technologies by a client, in which case such technologies will be used for similar data collection purposes.
How We Use Your Information
We may use your information for the following purposes:
We may aggregate and/or de-identify information collected through the Service so that it no longer identifies an individual user. We may use de-identified or aggregated data for any purpose, including providing interest profiles or demographic segments to our clients or sharing survey response data for research and marketing purposes. We may share this data with third parties.
We may send you emails after your registration to invite you to participate in surveys, to alert you about surveys, to deliver points and rewards, or to send newsletters, updates, and other service or administrative notices. You may opt out at any time as described below in "Opting Out."
How We Disclose Information
We may disclose your information to unaffiliated third parties based on your consent. Such consent includes: (a) providing the service; (b) providing other services you have requested; (c) when you have granted permission; or (d) as stated in this Privacy Policy.
We do not sell, rent, or disclose information that specifically identifies you to third parties without your consent.
We share background/demographic and response information in aggregated and/or de-identified form with our clients for reliable market research purposes. In these cases, we do not disclose personally identifying information.
We may grant access to your information to third parties who perform services on our behalf and for other legitimate business purposes. These parties may provide services including, but not limited to, payment processing, data storage, research, analytics, and legal services.
We may also disclose your information to: (a) comply with any law, regulation, or order such as a subpoena, court order, or search warrant; (b) protect and defend our rights or property, including investigations and defense against third-party claims; (c) otherwise ensure compliance with our agreements, Terms of Use, and policies; and/or (d) protect the rights, property, and personal safety of our users, staff, or the public.
We reserve the right, in the event all or any relevant portion of our business or assets is transferred to, acquired by, or merged with a third party, to disclose, transfer, or assign any or all information we have collected as part of that transaction.
Updating Your Account
You may update your account or settings by editing your personal profile on the Service. Such changes usually take effect immediately. However, we may retain any information as required by law or as otherwise permitted as described above.
Opting Out
We use various tools to help us understand how users interact with the Service. These tools provide information about overall usage and traffic, including how the Service was accessed, how long visitors stayed, and the number of first-time visitors. As of the date of this Privacy Policy, we use Google Analytics, Hitslink, and Safecount. To learn more about how Google Analytics uses your data, visit http://www.google.com/analytics/learn/privacy.html. For more about Hitslink, visit http://www.netapplications.com/privacy.aspx. For more about Safecount, visit http://www.safecount.net/privacy_faq.php. You may opt out of these services through the links provided in their respective privacy statements.
You may cancel your membership by clicking the unsubscribe link at the bottom of any page on our Service when logged in, at the bottom of our emails, or via this link. Please allow forty-eight (48) hours for your unsubscribe request to be processed. Parents or legal guardians of any member under eighteen (18) years of age may also request cancellation of their child’s account. We will retain all information collected prior to termination in our databases for up to 60 days.
Links
The Service and its content may contain links to third-party websites, applications, and resources. We are not responsible for the privacy practices or content of such third-party sites, services, or resources, and you should review their privacy policies. For example, while you are interacting with a client’s website or service, their privacy policies govern the collection of your information. We are not responsible for how our clients use the information they collect from you on their own sites or services.
Data Security
Our Service includes security measures intended to help prevent the loss, misuse, and alteration of information obtained from you, but we do not guarantee our ability to prevent such loss, misuse, or alteration to you or any third party.
Please remember to keep your username and password private. We do not request passwords via unsolicited emails or phone calls. We recommend that you log out of your account and close your browser window after completing a survey or other activity on the Service.
Changes to This Privacy Policy
We may modify this Privacy Policy, including to reflect changes in our data collection and use practices, at any time by posting a revised version on the Website. You are responsible for regularly reviewing the Website for timely notice of such changes. Your continued use of the Service after such changes are posted constitutes your acceptance of the modified Privacy Policy. If you do not agree to any of these changes, you may immediately cease all access to and use of the Service. You agree that such cessation shall be your sole remedy in that case.
Requesting Data Deletion
You may request the deletion of your data by contacting our support team directly at soporte-qo@queopinas.com. Within 48 hours, we will delete all your data and send you confirmation via email.
International Users — Consent to Transfer to the United States
The Website is hosted and the Service is provided in the United States of America, and the Service is governed by U.S. law. If you are a resident of the European Union or another location outside the United States, or are accessing the Service from outside the U.S., please note that by using the Service, the information you provide will be transferred to the United States and you consent to this transfer. The laws or regulations governing the collection, use, and disclosure of personal data in the United States may differ from those in your jurisdiction. We make no representation or warranty that the Service, or any part of it, is appropriate or available for use in any particular jurisdiction. Those who choose to access the Service do so on their own initiative and at their own risk and are responsible for complying with all local laws, rules, and regulations. We may limit the availability of the Service in whole or in part to any person, geographic area, or jurisdiction we choose, at any time and at our sole discretion.
Varsity Plaza, LLC, owner of the Website and the Service, is a corporation organized under the laws of the State of Virginia, United States.
Miscellaneous
The Website and the Service are not intended or designed to attract children under the age of 13. We do not collect, solicit, or receive information from children under 13.
The English version shall govern this Privacy Policy.
Last Updated: November 9, 2023.